Our amenities at Rincón Familiar Hotel Boutique in Quito’s Old Town

Outdoors

• Sun deck
• Terrace
• Garden

Pets

• Pets are not allowed.

Activities

• Bathhouse
• Library

Food & Drink

• Special diet meals (on request)
• Snack-bar
• Restaurant

Internet

• WiFi is available in all areas and is free of charge.

Parking

• Public parking is available at a location nearby (reservation is not possible) and charges apply.

Services

• Grocery deliveries
• Daily housekeeping
• Airport shuttle (additional charge)
• Vending machine (snacks)
• Vending machine (drinks)
• Suit press
• Shuttle service (additional charge)
• Private check-in/out
• Concierge
• Baggage storage
• Ticket service
• Fax/Photocopying
• Tour desk
• Car rental
• Packed lunches
• Express check-in/out
• Laundry
• Airport shuttle
• 24-hour front desk

Entertainment & Family Services

• Kids’ TV channels
• Books, DVDs & music for kids

Safety & security

• Fire extinguishers
• CCTV outside property
• CCTV in common areas
• Smoke alarms
• Security alarm

General

• WiFi in all areas
• Designated smoking area
• Smoke-free property
• Heating
• Safe
• Family rooms
• Non-smoking rooms

Safety features

• Face masks for guests available
• Thermometers for guests provided by property
• Access to healthcare professionals
• First aid kits available
• Process in place to check health of guests
• Hand sanitizer in guest accommodation and common areas
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed
• Staff follow all safety protocols as directed by local authorities

Physical distancing

• Screens or physical barriers between staff and guests in appropriate areas
• Physical distancing rules followed
• Cashless payment available
• Contactless check-in/out

Cleanliness & disinfection

• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Guest accommodation sealed after cleaning
• Guest accommodation disinfected between stays
• Linens, towels, and laundry washed in accordance with local authority guidelines
• Use of cleaning chemicals that are effective against coronavirus

Food & drink safety

• Delivered food covered securely
• Breakfast to-go containers
• All plates, cutlery, glasses, and other tableware sanitized
• Food can be delivered to guest accommodation
• Physical distancing in dining areas